{"id":2333,"date":"2023-02-15T14:31:27","date_gmt":"2023-02-15T20:31:27","guid":{"rendered":"https:\/\/www.bringlass.com\/?post_type=job_listing&#038;p=2333"},"modified":"2023-06-28T09:01:38","modified_gmt":"2023-06-28T14:01:38","slug":"order-processing-clerk","status":"expired","type":"job_listing","link":"https:\/\/www.bringlass.com\/?post_type=job_listing&p=2333","title":{"rendered":"Counter Sales\/Order Processing Clerk"},"content":{"rendered":"<p><span style=\"font-size: 10pt\"><strong><span style=\"font-family: 'calibri' , sans-serif;color: black;background: white\">St. Germain\u2019s Glass Company is searching for a person that will handle<\/span><\/strong><strong><span style=\"font-family: 'calibri' , sans-serif;color: black\"> <span style=\"background: white\">counter sales and order processing<\/span><\/span><\/strong><span style=\"font-family: 'calibri' , sans-serif;color: black;background: white\">! We are searching for a friendly, dynamic individual that takes pride in providing an excellent customer experience. St. Germain\u2019s offers a set schedule (no nights or weekends!), career development opportunities, and an incredible benefits package. <\/span><\/span><\/p>\n<p><span style=\"font-size: 10pt\"><strong><span style=\"font-family: 'calibri' , sans-serif;color: black;background: white\">The successful individual in this role must have:<\/span><\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 10pt\"> <span style=\"color: black;background: white\">Face-to-face customer service and\/or retail sales experience<\/span><\/span><\/li>\n<li><span style=\"font-size: 10pt\"> <span style=\"color: black;background: white\">Experience processing orders in an ERP system<\/span><\/span><\/li>\n<li><span style=\"font-size: 10pt\"> <span style=\"color: black;background: white\">Be comfortable working in a fast-paced environment<\/span><\/span><\/li>\n<li><span style=\"font-size: 10pt\"> <span style=\"color: black;background: white\">Strong computer and data entry skills, including Microsoft Office<\/span><\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 10pt\"><strong><span style=\"font-family: 'calibri' , sans-serif;color: black;background: white\">Does this sound like you? If so, we want to chat with you! Apply today!<\/span><\/strong><\/span><\/p>\n<p><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif;color: black;background: white\">\u00a0<\/span><\/p>\n<p><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif;color: black;background: white\">Established in 1891, St. Germain\u2019s Glass is a leader in the glass, glazing, and distribution industry for the upper Midwest, with deep roots established in Duluth. Our markets include wholesale distribution and fabrication of glass and architectural aluminum products, glass service and contract glazing.\u00a0<\/span><\/p>\n<p><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">As a privately held ESOP company, St. Germain\u2019s offers incredible benefits and a unique employee-owned culture focused on living our core values every day: <strong>We Show Up. We Bring It. We Do It Right. <\/strong>We invite you to consider investing your strengths here.<\/span><\/p>\n<p><span style=\"font-size: 10pt\"><strong><span style=\"font-family: 'calibri' , sans-serif\">What We Offer: <\/span><\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 10pt\"> Health, Dental, Life and Vision Insurance<\/span><\/li>\n<li><span style=\"font-size: 10pt\"> Flex Benefits \u2013 including Medical Expense and Dependent Care<\/span><\/li>\n<li><span style=\"font-size: 10pt\"> 401(k) with company match<\/span><\/li>\n<li><span style=\"font-size: 10pt\"> Employee Stock Ownership Program \u2013 an incredible wealth building opportunity!<\/span><\/li>\n<li><span style=\"font-size: 10pt\"> Paid Holidays and Paid Time Off<\/span><\/li>\n<li><span style=\"font-size: 10pt\"> Educational Assistance<\/span><\/li>\n<li><span style=\"font-size: 10pt\"> Career development and advancement opportunities<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 10pt\"><strong><span style=\"font-family: 'calibri' , sans-serif\">Job Purpose<\/span><\/strong><span style=\"font-family: 'calibri' , sans-serif\">: Greet walk-in customers at the sales counter, assess their needs, and provide applicable solutions. Receive incoming calls from customers to provide quotes, place orders, and answer customer questions. Enter quotes and orders into our ERP system providing acknowledgements and delivery dates. Hours are Monday through Friday from 8:00am to 4:30pm, with potential for overtime.<\/span><\/span><\/p>\n<p><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">\u00a0<\/span><\/p>\n<p><span style=\"font-size: 10pt\"><strong><span style=\"font-family: 'calibri' , sans-serif\">Essential Duties and Responsibilities<\/span><\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Greet walk-in customers at the sales counter. Assess their needs, provide applicable solutions, quote various products, and process customer orders. <\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Enter orders and quotes into ERP system.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Answer customer questions in person, on the phone, and via email.\u00a0 <\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Ensure all information including costs, sale price, delivery dates and products are entered correctly on order transactions.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Troubleshoot problems for our customers.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Answer incoming calls and email requests from customers.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Process customer complaints. <\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Process invoices and prepare credits.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Build and maintain strong, long-lasting customer relationships.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Assist with challenging customer requests or issue escalations as needed.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Ensure the timely and successful delivery of our solutions according to customer needs and objectives.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 10pt\"><strong><span style=\"font-family: 'calibri' , sans-serif\">Knowledge, Skills &amp; Abilities<\/span><\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">High School diploma with at least 1 year of experience in customer service and order entry<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Strong verbal and written communication skills.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Experience in a face-to-face retail sales and\/or customer service environment.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Technical\/math skills (Mathematics\/Geometry)<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Strong computer skills required. Competent in use of Word, Excel, and Outlook.+<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Team collaboration skills.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Ability to consistently process transactions accurately.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Ability\/desire to work in a fast-paced industry.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Attention to detail, with good organizational skills.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Experience in delivering customer-focused solutions based on customer needs.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Ability to prioritize among competing tasks.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Critical thinking and problem-solving skills.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Excellent active listening skills.<\/span><\/li>\n<li><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif\">Experience in order entry process via a formal ERP system.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 10pt\"><strong><span style=\"font-family: 'calibri' , sans-serif\">About Brin<\/span><\/strong><span style=\"font-family: 'calibri' , sans-serif\">: Established in 1912, Brin Glass Company, the parent company of St. Germain\u2019s Glass Co., has been a leader in the glazing industry for the upper Midwest for over 100 years. We have 5 divisions operating out of four locations: Fridley, St. Cloud, Duluth, and Minneapolis. Our mission is to provide superior quality products and service while providing a safe and stable work environment for our employees, who will be encouraged to grow their knowledge and skills. We have created an environment that allows our team the freedom to succeed, fed by inspiration within the company, and to be recognized for their achievements. <\/span><\/span><\/p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-family: 'calibri' , sans-serif\">St. Germain\u2019s is made up of people who are united around our mission and personally invested in delivering top results. If you are looking to join a company with a strong reputation and values-driven culture, St. Germain\u2019s Glass Company is the place to be! Visit <\/span><a href=\"http:\/\/www.StGermainsGlass.com\" rel=\"nofollow\"><span style=\"font-family: 'calibri' , sans-serif\">www.StGermainsGlass.com<\/span><\/a><span style=\"font-family: 'calibri' , sans-serif\"> to learn more.<\/span><\/span><\/p>\n<p><span style=\"font-size: 10pt\"><strong><span style=\"font-family: 'calibri' , sans-serif;color: black\">EOE\/M\/F\/VETS\/DISABLED<\/span><\/strong><\/span><\/p>\n<p><span style=\"font-size: 10pt;font-family: 'calibri' , sans-serif;color: black\">\u00a0<\/span><\/p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-family: 'calibri' , sans-serif;color: black\">We Show Up, We Bring It, and We Do it Right. <\/span><span style=\"font-family: 'calibri' , sans-serif;color: black\">Follow St Germain\u2019s Glass on LinkedIn: <\/span><a href=\"https:\/\/www.linkedin.com\/company\/72022189\" rel=\"nofollow\"><span style=\"font-family: 'calibri' , sans-serif\">https:\/\/www.linkedin.com\/company\/72022189<\/span><\/a> <\/span><\/p>\n","protected":false},"author":7,"featured_media":434,"template":"","meta":{"content-type":"","_promoted":"","_job_location":"Duluth, MN","_application":"https:\/\/secure4.saashr.com\/ta\/6152028.careers?ShowJob=570744385","_company_name":"St. Germain's Glass Company","_company_website":"http:\/\/www.stgermainsglass.com","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":1,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-types":[61],"class_list":{"0":"post-2333","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"has-post-thumbnail","5":"hentry","7":"job-type-st-germains-glass","8":"job_position_filled"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Counter Sales\/Order Processing Clerk - Brin Glass Company<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bringlass.com\/?post_type=job_listing&p=2333\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Counter Sales\/Order Processing Clerk - Brin Glass Company\" \/>\n<meta property=\"og:description\" content=\"St. Germain\u2019s Glass Company is searching for a person that will handle counter sales and order processing! 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